Australia & New Zealand · Prices in AUD · One-time product purchase
Feedback through the years

Reviews from our customers

Explore published feedback on digiplate and our products, including our earlier range. Reviews and replies update automatically. Supplier-sourced reviews are labelled individually.

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Store reviews

4.98 / 5 163 reviews

Showing 73–90 of 163 reviews

★★★★★

Great to deal with

Great to deal with a company that is so responsive. Emails are answered within hours, not days. It makes a huge difference when you're running a busy business.

Ben W.

Store review

Reply from digiplate

Thank you for the kind words, Ben. We're glad the team could help so quickly. Thanks again for your support. The digiplate team.

★★★★★

Superb customer experience

Superb customer experience. Fast, friendly, and they actually solve problems. I had a custom request and they accommodated it without any fuss.

Dr K.

Store review

Reply from digiplate

Thanks so much for the lovely feedback, Rachel! We're glad we could accommodate your request. It's lovely to hear your feedback. The digiplate team.

★★★★★

Very grateful for the help

I was completely overwhelmed trying to set up an NFC review system. The team took the time to explain everything in plain English and set it up for me. Very grateful.

Amanda C.

Store review

Reply from digiplate

Thank you for taking the time to leave a review, Amanda. So happy the team could offer helpful support along the way. The digiplate team.

★★★★★

Brilliant from start to finish

I can't fault a single thing. The products are high quality, the prices are fair, and the customer service is world-class. Isa and Jamie are a credit to the business.

Gareth P.

Store review

Reply from digiplate

Thanks for the great feedback, Gareth! We're so pleased you've had a good experience with the team. Thanks again for your support. The digiplate team.

★★★★★

Best supplier we've used

We've tried a few different things to boost our reviews and nothing has worked like this. The team's support makes the whole thing a breeze.

Rebecca L.

Store review

Reply from digiplate

Thank you for sharing this, Rebecca. It's great to hear the review process is working better for your business. So glad the support was helpful. The digiplate team.

★★★★★

Excellent communication

A seamless process from start to finish. The communication was excellent, keeping me updated at every stage. The product itself is fantastic too.

David M.

Store review

Reply from digiplate

Thanks so much for the lovely feedback, David! We're glad everything arrived as you expected. Thanks again for your support. The digiplate team.

★★★★★

Highly knowledgeable team

The team really knows their stuff. They gave me great advice on how to integrate the review cards into our existing checkout process without it feeling forced.

Jessica P.

Store review

Reply from digiplate

Thank you for the kind words, Jessica. So happy the team could offer helpful support along the way. It's lovely to hear your feedback. The digiplate team.

★★★★★

They really care

What impressed me most was the follow-up call just to check how we were getting on with the product. You just don't get that level of care anymore.

Mark S.

Store review

Reply from digiplate

Thanks for sharing your experience, Mark! We're so pleased you've had a good experience with the team. Please reach out if you need anything. The digiplate team.

★★★★★

Top class service

Top class service from a top class team. I've never experienced such thorough follow-up from an online purchase before. Highly recommended.

Claire D.

Store review

Reply from digiplate

Thank you for taking the time to leave a review, Claire. So happy the team could offer helpful support along the way. Thanks for recommending us. The digiplate team.

★★★★★

Fantastic support team

I had a bit of trouble linking my socials (user error on my part!) and the support team fixed it for me remotely in minutes. Incredible service.

Anita S.

Store review

Reply from digiplate

Thanks so much for the lovely feedback, Anita! We're glad the team could help get things sorted quickly. The digiplate team.

★★★★★

Truly exceptional

A truly exceptional company. Their dedication to understanding my business needs was amazing. I felt like a priority, not just a number.

Peter N.

Store review

Reply from digiplate

Thank you for the kind words, Peter. We're glad you found a solution that works for you. It's lovely to hear your feedback. The digiplate team.

★★★★★

Effortless experience

Ordering was simple, the setup was done for us, and the follow-up support was excellent. It's exactly what you want from a small business supplier.

Lara B.

Store review

Reply from digiplate

Thanks for the great feedback, Lara! So glad the setup was handled for you. We're here if you have any questions. The digiplate team.

★★★★★

Best in the business

I've recommended digiplate to everyone in my networking group. The products are great, but the customer service is what really sets them apart. Isa and Jamie are brilliant.

Ravi M.

Store review

Reply from digiplate

Thank you for sharing this, Ravi. Thanks for recommending us; your support means a lot. We're so pleased you've had a good experience with the team. The digiplate team.

★★★★★

So helpful and knowledgeable

I had no idea where to start with getting more Google reviews. They walked me through the whole process and the advice they gave was spot on. Our reviews have tripled.

Fiona A.

Store review

Reply from digiplate

Thanks so much for the lovely feedback, Fiona! It's great to hear the review process is working better for your business. So glad the advice was helpful. The digiplate team.

★★★★★

Five stars for the team

A fantastic experience from start to finish. The customer support is easily the best I've experienced from any online retailer. They genuinely care.

Ben W.

Store review

Reply from digiplate

Thank you for the kind words, Ben. So happy the team could offer helpful support along the way. Cheers from all of us at digiplate! The digiplate team.

★★★★★

Excellent customer service

The team was incredibly patient with all my questions. They never made me feel rushed and made sure I understood exactly how everything worked before I purchased.

Dr K.

Store review

Reply from digiplate

Thanks for sharing your experience, Rachel! So happy the team could offer helpful support along the way. The digiplate team.

★★★★★

Great communication

Every email I sent was answered quickly and thoroughly. They kept me updated on shipping and followed up after delivery. Really professional service.

Amanda C.

Store review

Reply from digiplate

Thank you for taking the time to leave a review, Amanda. We're glad everything arrived as you expected. Thanks again for your support. The digiplate team.

★★★★★

Above and beyond

They didn't just sell me the product, they helped me figure out the best placement in my shop to get the most reviews. That level of tailored advice is rare. Highly recommend.

Gareth P.

Store review

Reply from digiplate

Thanks so much for the lovely feedback, Gareth! So pleased the advice was helpful. Thanks for recommending us; your support means a lot. The digiplate team.

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