Australia & New Zealand · Prices in AUD · One-time product purchase
Feedback through the years
Reviews from our customers
Explore published feedback on digiplate and our products, including our earlier range. Reviews and replies update automatically. Supplier-sourced reviews are labelled individually.
Store reviews
4.98 / 5163 reviews
Showing 55–72 of 163 reviews
★★★★★
Truly outstanding support
Truly outstanding support from Isa and Jamie. They treat their customers like partners. I'm so glad I found this company.
Peter N.
Store review
Reply from digiplate
Thank you for sharing this, Peter. Hearing that it feels like a partnership means a lot to us. Thanks for taking the time to let us know. The digiplate team.
★★★★★
Couldn't ask for better service
I couldn't ask for better service. They went above and beyond to make sure we had everything we needed for our launch. True professionals.
Lara B.
Store review
Reply from digiplate
Thanks for the great feedback, Lara! So happy you felt well looked after. It's lovely to hear your feedback. The digiplate team.
★★★★★
Exceptional team
An exceptional team. They are proactive, friendly, and highly skilled at what they do. They've made a huge difference to how we collect reviews.
Ravi M.
Store review
Reply from digiplate
Thank you for the kind words, Ravi. So happy the team could offer helpful support along the way. Thanks again for your support. The digiplate team.
★★★★★
Zero complaints
I have zero complaints. The product works, the team is lovely, and the pricing is fair. What more could you ask for?
Fiona A.
Store review
Reply from digiplate
Thanks so much for the lovely feedback, Fiona! So pleased you're happy with the value as well as the product. It's lovely to hear your feedback. The digiplate team.
★★★★★
Highly attentive
What a highly attentive team. They noticed a small detail in our logo during the setup process and took the initiative to fix it for us. Incredible attention to detail.
Ben W.
Store review
Reply from digiplate
Thank you for taking the time to leave a review, Ben. We're so pleased the logo clean-up was a helpful bonus for your branding. The digiplate team.
★★★★★
Stellar customer care
Stellar customer care. I had an issue with my shipping address and they fixed it immediately, without any hassle. Really appreciate the quick action.
Dr K.
Store review
Reply from digiplate
Thanks for sharing your experience, Rachel! We're glad the team could help get things sorted quickly. The digiplate team.
★★★★★
Wonderful experience
Such a wonderful experience. From the initial enquiry to the setup, everything was smooth. The team made a complex thing feel very simple.
Amanda C.
Store review
Reply from digiplate
Thank you for the kind words, Amanda. So glad you've found it simple to use. Thanks again for your support. The digiplate team.
★★★★★
Always there to help
The team is always there to help. I've reached out a few times with questions post-purchase and they've been just as helpful as they were before I bought.
Gareth P.
Store review
Reply from digiplate
Thanks so much for the lovely feedback, Gareth! We're so pleased you've had a good experience. Please reach out if you need anything. The digiplate team.
★★★★★
Highly recommend them
I've been telling everyone about digiplate. The products are brilliant, but the customer service is the real star of the show. Highly recommend.
Rebecca L.
Store review
Reply from digiplate
Thank you for taking the time to leave a review, Rebecca. Thanks for recommending us; your support means a lot. The digiplate team.
★★★★★
Top quality service
Top quality service from beginning to end. Isa and Jamie are incredibly knowledgeable and passionate about what they do. It shows in their customer care.
David M.
Store review
Reply from digiplate
Thanks for the great feedback, David! So happy the team could offer helpful support along the way. It's lovely to hear your feedback. The digiplate team.
★★★★★
The best support team
The best support team I've dealt with in a long time. No bots, no waiting on hold, just fast, human, helpful responses. Excellent.
Jessica P.
Store review
Reply from digiplate
Thank you for sharing this, Jessica. We're glad the team could help so quickly. It's lovely to hear your feedback. The digiplate team.
★★★★★
A breath of fresh air
A breath of fresh air! It's so refreshing to deal with a company that actually cares about its customers. The support is outstanding.
Mark S.
Store review
Reply from digiplate
Thanks so much for the lovely feedback, Mark! We're so pleased you've had a good experience. Cheers from all of us at digiplate! The digiplate team.
★★★★★
Exceptional follow-up
I was blown away by the follow-up. They didn't just take my money and run; they actually wanted to make sure I was getting the results I wanted.
Claire D.
Store review
Reply from digiplate
Thank you for the kind words, Claire. So glad the product feels well made and meets your needs. We're happy it's delivering the experience you hoped for. The digiplate team.
★★★★★
Very impressed with the care
The team's dedication to understanding my needs was amazing. They really listened to what I was trying to achieve and recommended the best solution.
Anita S.
Store review
Reply from digiplate
Thanks for sharing your experience, Anita! So happy the team could offer helpful support along the way. We're glad you found a solution that works for you. The digiplate team.
★★★★★
Absolutely flawless
Flawless service. The initial consultation was great, the delivery was fast, and the post-purchase support is second to none. Five stars.
Peter N.
Store review
Reply from digiplate
Thank you for taking the time to leave a review, Peter. So pleased you're happy with how everything went. The digiplate team.
★★★★★
Impressive service
I'm impressed with the efficiency of this company. My order was processed swiftly, and the team was proactive in checking in to see how everything was going.
Lara B.
Store review
Reply from digiplate
Thanks so much for the lovely feedback, Lara! So happy the team could offer helpful support along the way. The digiplate team.
★★★★★
Top notch support
I had a very specific question about how the NFC chips worked and the team gave me a detailed, technical answer that gave me total confidence to purchase.
Ravi M.
Store review
Reply from digiplate
Thank you for sharing this, Ravi. We're glad the team could answer your questions thoroughly. It's lovely to hear your feedback. The digiplate team.
★★★★★
Highly recommend digiplate
The level of personalised support is what makes digiplate stand out. They treat you like a real person, not just a transaction. Highly recommended.
Fiona A.
Store review
Reply from digiplate
Thanks for the great feedback, Fiona! So happy you felt well looked after. Thanks for recommending us; your support means a lot. The digiplate team.